Legal
Privacy Policy
Last updated: July 2026
At ARISE we respect your privacy. This policy explains what information we collect when you shop with us, how we use it, and the choices you have. By using our website you agree to the practices described here.
Information we collect
- Order details — your name, phone number, delivery address, and the items you buy.
- Account details — your email and a securely hashed password, if you create an account.
- Payment information — for online payments this is processed by our payment partner (bKash); we do not store your full card or wallet credentials.
- Usage data — basic analytics about how you browse, used to improve the store.
How we use your information
- To process, deliver, and support your orders.
- To share the delivery address and phone number with our courier (Pathao / Steadfast) so your parcel reaches you.
- To send order updates by SMS or email.
- To send marketing about new drops and offers — only if you opt in, and you can unsubscribe anytime.
- To detect and prevent fraud, and to keep the store secure.
Sharing
We never sell your data. We share it only with the partners needed to fulfil your order — our delivery courier and payment processor — and where required by law.
Your choices
You can request a copy of your data, ask us to correct or delete it, or opt out of marketing at any time by contacting us. Deleting your account removes your personal details from active use.
Contact
Questions about your privacy? Reach us on the Contact page and we'll get back to you.